Learn Step-By-Step how to create a Journey Map. Companies that use journey maps based on real behaviour (not just assumptions) can boost ROI by 13-22%.. If you are leading a team, project, or department, journey maps can help your team better understand the way of working. Helping them find solutions to problems faster with more impact.

Why do we talk about User Journeys when discussing Projects? How do you define success on your project? Coming in on time and on budget? Sure, but ultimately it is the quality of the outcome, product, or service which will determine the project’s value. Make sure you get it right by starting with the end in mind.