Don't let Cybercriminals Steal your CX
In the last few years, businesses have dramatically changed how they use technology. This use increase has also opened the door to a spike in Cybercrime. Are you working on a retail app, website, or customer-facing project? Then you need to know what you can do to keep Cybercriminals from stealing your data and your Customers away. What can a Company lose? Customer Trust, Brand Reputation and Future Sales. Read more to find out what companies, departments and projects can do to protect the Customer Experience.
Customer Experience: How to set your team up to deliver
Customer experience is the overall perception your customers have of your brand, services, and products. Creating a compelling and successful customer experience requires more behind-the-scenes work than you may have thought! Looking to improve your customer experience? Or starting a Project which needs to build CX into the product? Read my 7 points to deliver the right CX.
Essential tips for successful UX Design in 2021
The world of UX Design is competitive. Consumers now expect a more compelling user experience. As the UX Design industry is ever-changing, it is essential for user experience designers to take on a growth mindset amongst other essential principles. Anticipating user needs and collaborating with cross-functional teams are just a couple of important practices UX Designers should adopt - I will show you that and more!